Recovery-Support Groups

Be Our Guest

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Be Our Guest: Perfecting the Art of Customer Service

BeOurGuest

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations. Continue reading →

Shame (Part 3 of 3)

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Practically Discerning Guilt and Shame

In the first post on shame, we covered the difference between guilt and shame and how to sort the two emotions despite their similarities. In this post we hope to provide an example case study along with a tool that will help you to separate the emotions. My desire for this post is that it will be a practical application for the previous two posts to help you first separate shame from guilt, thereby, being able to repent for guilt and disempower shame. Continue reading →

Shame (Part 2 of 3)

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Disempowering Shame.

Therefore, since we are surrounded by so great a cloud of witnesses, let us also lay aside every weight, and sin which clings so closely, and let us run with endurance the race that is set before us, looking to Jesus, the founder and perfecter of our faith, who for the joy that was set before him endured the cross, despising the shame, and is seated at the right hand of the throne of God. Consider him who endured from sinners such hostility against himself, so that you may not grow weary or fainthearted.

Hebrews 12:1-3 (ESV)

From the verses above, we can find hope that sustainable change is attainable through perseverance and consistency. We hope that you will allow us to walk beside you as you begin this journey, knowing that so often the key to finishing well is starting well. We will walk with you as long as you walk with us on your journey. Continue reading →

Shame (Part 1 of 3)

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Understanding the Difference between Guilt and Shame.

We are glad that you are here and are willing to begin your journey with us at G4, as you pursue overcoming your specific struggle.G4-1

When life is difficult and we’re caught in the midst of a struggle we feel a range of emotions. Often because life moves so fast and we are experiencing different emotions at different times of the day it becomes difficult to track which emotion we are feeling.

Often we think that we are feeling justifiable guilt when we are actually feeling shame. Or perhaps we’re feeling shame when we should be feeling guilt. Sometimes we even feel both of them at once for different things happening simultaneously. Emotions can quickly become a jumbled mess that is difficult to sort out. Continue reading →

G4 Frequently Asked Questions

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G4-1Coming to G4 Recovery-Support Groups for the first time can be somewhat intimidating because for some people this is the first step on their road to recovery. It can be difficult to walk into an unknown place with questions especially when you don’t know the right person to ask. For that reason, I have compiled a list of questions that we’ve heard from first-time attenders and have done my best to answer those questions.

What does a typical G4 meeting look like?

G4 meets every Monday night at the Blue Ridge Campus of the Summit. Doors open at 6:15 allowing participants to arrive early enough to sign-in, enjoy light refreshments, and catch-up with other participants. Continue reading →